The keyboard shortcuts are not working - what should I do?

Some laptops override the functionality of the default function keys to provide other features (such as adjusting the brightness etc.). However, this can be rolled back.

If you’re using a Mac, please ensure that you have switched your F1-F11 keys to function as standard function keys.

If you’re using Windows 7, try the following:

  1. Press [windows key] + x
  2. This will open the Windows mobility center
  3. Look for the “Function Key Row” setting and change it from "Multimedia key " to “Function Key”.
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